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Microsoft Dynamics GP (Archived)

Blank Field list in Word SOP Blank Invoice Template

Posted on by 9,142

Hi

Has anyone come across this one before?  I recently set up the add-in for a client who wants to implement some templates.  When I copied my sample invoice over and removed and added the source from their system using the xml, I get a blank list of fields.

Word 2010, Dynamics GP 2010

Cheers

Heather

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  • Mike Smith Profile Picture
    Mike Smith 6,840 on at
    RE: Blank Field list in Word SOP Blank Invoice Template

    I have also experienced this when other instances of MS Word are open.

    Close all instances of MS Word and re-launch the Word Form Template to edit.

    See if the field list then appears.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Blank Field list in Word SOP Blank Invoice Template

    Yes, I was able to resolve this by uninstalling the Microsoft Dynamics GP Add-in for Word from my PC.

    Then I rebooted my PC and cleared the Temp directory.

    Then I reinstalled the Microsoft Dynamics GP Add-in for Word from the GP 2013 DVD media.

    When I reopened my Word templates, the fields appeared again.

  • Heather Roggeveen Profile Picture
    Heather Roggeveen 9,142 on at
    RE: Blank Field list in Word SOP Blank Invoice Template

    Oh and to further add - I did look at the xml and it does have data in it.

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