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assembly orders from service orders

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Posted on by Community member 5
can't assembly orders be generated from service orders ?
Categories:
Service management
  • Verified answer
    Ben Baxter Profile Picture
    Ben Baxter 4,476 Super User 2024 Season 2 on at
    assembly orders from service orders
    To be clear, Assemble-to-Order cannot be used with Service Orders.  Assemble-to-Stock works just fine.  The planning engine will see the demand from the Service Lines and suggest an Assembly Order be created to kit the needed Assembly Item.  If your Reordering Policy is set to "Order" the Assembly will be reserved specifically to the Service Line.  So while it doesn't create the Assembly Order as soon as you generate the Service Line, the system can still recognize the demand and suggest an Assembly Order to fulfil the need.  You then need to complete the Assembly Order prior to posting the Service Line.
     
    Best Regards,
    Ben Baxter
    Accent Software Inc
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 68,480 Super User 2024 Season 2 on at
    assembly orders from service orders
    Hi, gdrenteria is right, unfortunately this doesn't work on Service Order.
     
    Thanks.
    ZHU
  • Suggested answer
    gdrenteria Profile Picture
    gdrenteria 8,662 Most Valuable Professional on at
    assembly orders from service orders
    Hi
    No, it works with other modules, but not services.
    "Companies can supply products to customers by combining components without using manufacturing features. Features for assembling items integrate with related features such as sales, planning, reservations, and warehousing."
    Best Regards
    Gerardo

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