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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / AP Check batch Missing...
Microsoft Dynamics SL (Archived)

AP Check batch Missing in Check Update, but Checks printed

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Posted on by wahoo 275

We are using SL 2011 FP1.  

A user has printed checks using AP Checks (03.620.00), for example, lets say she used check number 001 to 010.   However she received an error (*see below) that caused her process to terminate before she was directed to the Check Update screen.

When going into the Check Update screen to process the batch as "delete all" or even "keep all", the batch is NOT listed.  The batch IS still showing in the AP Checks report, and when I enter the batch and click the view selections button, the correct check numbers are shown along with a pmt method of "check".  However the "next check number" field is showing a value of 011.  

I know that I could delete the batch in Edit/Select Documents for Payment, and re-create the batch, but I believe this will give me the same "next check number" of 011.   Any help would be greatly appreciated.

In SQL I have the following data :

APDOC :  DocType=VC, OpenDoc = 0, Status = T

APCheck :  CheckNbr = appropriate numbers 001-010, Status = T,

APTran : no records

**The error she got during processing was "You have reached the max number of users" .  We are aware of the cause, and are in the process of adding more licenses.  **

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: AP Check batch Missing in Check Update, but Checks printed

    Very good - glad it worked.  Thanks for the update.

  • wahoo Profile Picture
    wahoo 275 on at
    RE: AP Check batch Missing in Check Update, but Checks printed

    Cindy,

    I had the user click "Print" and when she did, she got the Reprint or Keep dialogue box, she chose reprint and printed them to plain paper, and then she was able select  "keep all" for her batch  in Check Update  screen.   Thanks for all your help.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: AP Check batch Missing in Check Update, but Checks printed

    I believe you can now "Print", and since the checks have already printed, nothing should print.  You should then get the Keep/Delete screen.  To be safe, put regular paper in the printer (not check stock), before you hit the Print button.

  • wahoo Profile Picture
    wahoo 275 on at
    RE: AP Check batch Missing in Check Update, but Checks printed

    Cindy,

    thanks for your response.  The batch IS still showing in the AP Checks report when searching with F3. When I enter the batch and click the view selections button, the correct check numbers are shown along with a pmt method of "check".   However the "next check number" field is still showing a value of 011 on the Checks screen.  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: AP Check batch Missing in Check Update, but Checks printed

    Try going to the Checks screen (Reports, Checks) and do a F3 in the batch number field.  Is the batch there?

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