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Gross wages was not calculated for the State Tax.

Posted on by 75

Hello, we closed our 3rd quarter last Monday and find out that the Federal gross wages did not match our State gross wages, it was off by $140.00.  We find out one check for that amount was not properly calculated for the State Tax.  We process one check on Tuesday for the employee and taxes were calculated correctly and then we process another check for the same employee on Friday, same week, and the check processed on Friday was not calculate for the state tax.  our paystub show "CA tax" for the check on Tuesday but for the check on Friday only said " Tax". 

So, the question is, why the check on Friday was not calculated correctly, why only him out 200 checks, and how we can fix the gross total to match.

 

Thanks

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  • Terry R Heley Profile Picture
    Terry R Heley Microsoft Employee on at
    Re: Gross wages was not calculated for the State Tax.

    Hi,

    What you can do to correct the state wages for this employee is do a payroll manual check for just the state wage amount for the month or quarter, then it should tie out.  Post it in the manual check window and do not tie it to a batch.

    To figure out what is causing the problem, I assume it is all the same pay code and the pay is subject to state tax. If it is a Salary pay type, go to Cards | Payroll | Tax and make sure that the CA is entered in under Transaction entry defaults.  If it is hourly, can we make sure that the state tax is getting flagged when you key the transaction or the import comes in with a state tax assigned to it.  

    Is the employee not making enough to hit tax tables, there should be no reason why state is not updated, even if there is no withheld tax, it will update state taxable wages.

    Check out the items I noted above, see if we can figure out what is missing for the check run.

    Thanks

    Terry

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