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Customer experience | Sales, Customer Insights,...
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Get information from Opportunity Close entity and put it on the Opportunity Entity

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Posted on by 25

 I made an custom "STS number" field on my opportunity close entity. Now, how do I get that information from the Opportunity Close entity to the Opportunity entity?Entering_2600_SavingData2.PNG

When I click save and close and go look at the opportunity there is no data there. They both have a custom field called ss_stsNumber, but how do I link them?

1641.DataMissing.PNG

  • Suggested answer
    M Nizam-Ud-Din Baig Profile Picture
    5 on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    I had the similar requirements for one of my client, client wanted to copy "Actual Revenue" and "Description" values from within the Opportunity Close form to the associated Opportunity and I was able to achieve it using power automate. Here are some screenshots you can try.

    Create a new flow on "Opportunity Close Activities" table and get the related Opportunity ID

    pastedimage1669331596090v1.png

    Update the related Opportunity as below.

    pastedimage1669331681257v2.png

    Please let me know if this was helpful.

    Good Luck

    Mirza

  • Suggested answer
    Abdul Wahab Profile Picture
    12,085 Moderator on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    Hi Karina Hernández,

    The thread is already closed as the verified answer. If you require more details then it is better to create a new question.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • KarinaH Profile Picture
    10 on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    Hello, I have the same situation, ¿someone has a answer? Thanks!

  • Jason Fleming Profile Picture
    288 on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    Hi T-Con,

    Did you find a solution to this issue as Im having a similar issue and need to pull information from the Opportunity close entity but currently can or do not know how to.

  • Jason Fleming Profile Picture
    288 on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    Hi Guys,

    Was there any update on this or instructions on how to create this using Power Automate?

    Regards

    Jason

  • DavidG1234 Profile Picture
    35 on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    This can actually be done fairly easily using Power Automate instead of creating a plugin.  

  • T-con Profile Picture
    25 on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    Its a shame they let us customize the form, but we have to make a custom plugin to actually customize the system and get it to write to certain entities. I can't even run a workflow on it!

    Also wouldn't it be faster/better to just make my own button in the ribbon editor, create a custom entity then just have a workflow write that back to the entity?

    I did contact Microsoft support as I found it strange. All I really got back was.

    "Thank you for confirming and choosing Microsoft Products. We do not have an ETA for this BUG so far but once the bug is fixed, the fix will be deploy with one of the upgrades to your organization."

    Honestly I've never made a plugin, and know nothing about it. Is that even possible on the cloud version? If so where should I start to learn more about it, as I guess it is a skill I'll eventually have to learn?

  • Verified answer
    LeoAlt Profile Picture
    16,331 Moderator on at
    RE: Get information from Opportunity Close entity and put it on the Opportunity Entity

    Hi partner,

    First of all, we should know that opportunity and opportunity close have 1:N relationship which means the system could copy the value from opportunity to opportunity close, but could not do it the other way around.

    For example, the OOB field "Actual Revenue" value is copy from "Total Amount".

    pastedimage1578540449961v1.png

    So, if you want to copy the value from opp close to opp, you need to use plug-in.

    Get the opportunityid of the opp close record and update the field value to opp form.

    Best Regards,

    Leo

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