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We have a hired a vendor who is developing / configuring Dynamics as per our need. Many a times they say "this is a Out of the Box functionality. When we asked them to provide us a list they said " I don't think we have such a list. Since its a Microsoft product, the features are usually listed in their own website."
Is this true? Where can I find the list on MS website?
Please advice
Hey!
Most of the standard features are usually discussed in three locations:
a) licensing guide. This will briefly explain the tables and actions you can perform.
b) periodically Microsoft announces new features&functionalities as well as complimentary products. YOu should check for wave 1 & Wave 2 2022 on this topic.
c) Finally. On Microsoft Learn, you have free trainings on the basic functionality the product offers, like Lead qualification, gathering data, managing environments, etc
regards,
Thank you
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