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Microsoft Dynamics AX (Archived)

Hire New Worker Button Disabled in AX 2012 R3

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Posted on by 222

Hello Guys,

I have come across a strange thing in AX 2012 R3 where i could not able to create the new worker , below are the trouble shootings i have done so far

1. Enable Human resource and Payroll licence configurations and synchronization is done

2. Incremental CIL and Full CIL is done successfully

3. Restarted the services

4. No major customization(only one filed is added). Removed this customization and checked.

5. Tried to create the worker from Global Address book and found that the Hire worker button is invisible and Continue button is disabled. 

Can anyone please help me on this regard, 

Thank you.

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  • Suggested answer
    Sohaib Cheema Profile Picture
    48,843 User Group Leader on at
    RE: Hire New Worker Button Disabled in AX 2012 R3

    How about Personal Actions(Configuration Key) which is available under Human Resource1 ..??

    change state of that

  • anil1268 Profile Picture
    222 on at
    RE: Hire New Worker Button Disabled in AX 2012 R3

    Yes, I have enabled that configuration and synchronized. stopped the AOS,deleted the XppIL folder files and started the service. but still the problem persist.

  • Sohaib Cheema Profile Picture
    48,843 User Group Leader on at
    RE: Hire New Worker Button Disabled in AX 2012 R3

    uncheck that personal actions and try again to create new worker

  • Mea_ Profile Picture
    60,284 on at
    RE: Hire New Worker Button Disabled in AX 2012 R3

    Hi Anil,

    Transfer worker is enabled only if worker has position.  

  • Suggested answer
    Ramakrishna AX HRM Consultant Profile Picture
    74 on at
    RE: Hire New Worker Button Disabled in AX 2012 R3

    Hi Anil,

    1.I faced the same issue and found the solution. Here the "Continue" button is disabled because the number sequence generated by the system is already used.

    2.I think you have modified the default number sequence id of employee from the "Human resource shared parameters".

    3. From the employee list page, check the highest employee number and set the "Next number" accordingly in the "Employee Number sequence".

    4.Try to create a new employee after this and you will be able to see the "Continue" button enabled.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Hire New Worker Button Disabled in AX 2012 R3

    Select a date in the employment end date field.

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