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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Post reply - Unable to...
Customer experience | Sales, Customer Insights,...
Answered

Post reply - Unable to add images

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Posted on by empath-e CRM 1,134

Hi All,

Can someone please tell me why I cannot add images when I reply to a post like I can when I create one?

Example:

  • Suggested answer
    Ayaka Iwai Profile Picture
    Ayaka Iwai on at
    RE: Post reply - Unable to add images

    Please click "Use rich formatting"

  • meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: Post reply - Unable to add images

    You're welcome.

    Please don't forget to verify my answer by clicking YES.

  • empath-e CRM Profile Picture
    empath-e CRM 1,134 on at
    RE: Post reply - Unable to add images

    Thanks Mehdi I wasn't being patient enough after clicking it.

  • Verified answer
    meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: Post reply - Unable to add images

    Hi,

    Please click on Use rich formatting.

    pastedimage1620646233896v1.png

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