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Customer Insights - Journeys forum

Issues with Marketing Forms

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Posted on by

Here is another issue we are seeing with Marketing Forms. Form is updated with additional content, and is live, but the changes are not showing up. 

Has anyone seeing this issue and what was the solution?

I have the same question (0)
  • Verified answer
    Pascal T Profile Picture
    175 on at

    Yes we have the same issue. To solve this, you need to go in the "Form hosting" tab, click on the form in the left box, desactivate it and reactivate it and then it will be updated live.

    Don't ask me why... i dont know why but it works.

    F2.PNG

    F2.PNG

  • Suggested answer
    Hakki Isik Profile Picture
    on at

    Thanks your suggestion; I tried and still old form was showing. I ended up restarting the portal, which resolved the issue.

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