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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Voucher Transactions m...
Microsoft Dynamics AX (Archived)

Voucher Transactions missing Branch number. How can i update Voucher Trans

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Posted on by ScorpioDax 333

There were some transactions that have been processed but the branch was not put through on the voucher trans.  How can i update these transaction to include the branch data.  Or should i just reverse them and reprocess the transactions?

2018_2D00_06_2D00_04_5F00_7_2D00_09_2D00_05.jpg

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  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,166 Moderator on at

    In general, if you post something wrong, you should post a reverse transaction that cancels the original posting, and then post again with correct values.

  • ScorpioDax Profile Picture
    ScorpioDax 333 on at

    So best practice would be to reverse the entries and create new ones with the branch detail as shown below...

    2018_2D00_06_2D00_04_5F00_7_2D00_32_2D00_13.jpg

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,166 Moderator on at

    Yes.

  • ScorpioDax Profile Picture
    ScorpioDax 333 on at

    Hi Nikolaos,

    Although your method will work , our accounting dept  wants us to be able to update the current transactions with the correct ledger account.  Any guidance on this?

  • Verified answer
    nmaenpaa Profile Picture
    nmaenpaa 101,166 Moderator on at

    You can't change what has been posted - you can't change the past. You can only post new transactions to correct the situation. (In theory it might be possible to change the records in the database but you should not do it. It's very easy to make things worse, and your accounting dept will not like it. Neither does your boss when days are spent trying to fix the mess that was caused by not doing things the right way.)

    Think of it as a cash register at a store. If they make a mistake and the receipt is not right, they can't change the receipt that was already posted and printed. They can just create a corrective transaction to fix it. The ERP works the same way.

    The accounting should be happy if each account shows correct balance at the end of the month. And you have a "receipt" (voucher) for all transactions.

  • ScorpioDax Profile Picture
    ScorpioDax 333 on at

    I see your point.  Unfortunately some of the transactions are for prior months.  I will select your answer for the question since it does help fix the issue but since my account dept wants something different i will need to figure that out.

  • nmaenpaa Profile Picture
    nmaenpaa 101,166 Moderator on at

    I still strongly suggest that you don't attempt to change the posted transactions. If something goes wrong, you might notice it only later when some year end reports don't match and you will be in bigger trouble. I think that posting corrective transactions is a normal procedure in accounting. Changing vouchers of past months is not.

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