Hi
A credit note was applied against two invoices for a vendor.. one of the applied amount is 4,723.68 for the month of December 2012. The GL and AP is out of balance for that amount for the end of Dec. 2012.
Ran a reconcile for the vendor, summary and batch
Ran reconcile for the GL year 2012 and 2013.
Ran a checklinks on all transactions in the purchasing module and we still have the difference of 4723.68. I don't know how to send the print screens to show the GL transactions and the AP.
The only thing is the invoice that the credit was applied to is still open but this should not have an impact for balancing.
I verified in the SQL tables and I can see the applied amounts to and from document number.
Any idea what would cause this?
Thank you
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