web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

System adds filter automatically

(0) ShareShare
ReportReport
Posted on by 135

Hello Experts,

we currently have the crazy behavior of the system that when a custom view is created, the system automatically expands the filters.

In the following example, I created the view with the top three coniditions "Status + Worked By + Queue". After I save the view and open it again, the system adds the additional filter "Queue (Queues) Contains Data...".

pastedimage1685435780457v2.png

The fetch xml looks like this:

I was already in contact with the first level support of Microsoft but they could not help me for the time being and are still troubleshooting. This will probably now go directly to Microsoft.
We have also tried it on a test environment of the first level support and there it has also set the additional filters automatically.

Does anyone else have the problem and can help here?

Many thanks in advance.

I have the same question (0)
  • Eiken Profile Picture
    Microsoft Employee on at

    Hi,

    It will add filter based on the current queue view.

  • MichaelFo96 Profile Picture
    135 on at

    This is the view from one of the views:

    There is no "Queue EQ Private". All the other views of the other Queues looks the same.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 89

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 78 Super User 2026 Season 1

#3
Martin Dráb Profile Picture

Martin Dráb 53 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans