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Customer experience | Sales, Customer Insights,...
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Boolean field

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On my form in Dynamics 365 I have a Yes/No field. This is a default field, and a business rule locks or unlocks the field. This business rule ignores the state of the form, so whether the form is active or inactive doesn’t matter. If the conditions of the business rule are met, the field is unlocked, and otherwise it is locked, and this works exactly as expected.

By default, a boolean field is a dropdown where you can choose between Yes and No. But there is an option to activate a component called “In-/uitschakelen” which changes the dropdown into a switch.

 

However, when this component is enabled, the business rule no longer works as expected, because the switch becomes inactive when the form is inactive and vice versa.

 

This clearly seems like a bug — has anyone else experienced this?

I have the same question (0)
  • Tom_Gioielli Profile Picture
    3,086 Super User 2026 Season 1 on at
    Record being Inactive typically means that every field should be considered read-only, so if anything it seems like allowing the default Boolean control to become unlocked is the bug more than anything.
  • Suggested answer
    ManoVerse Profile Picture
    1,141 Super User 2026 Season 1 on at
    In my opinion , this behavior occurs because the toggle control is a Power Apps component that respects the form’s overall read only state, unlike the standard Yes/No dropdown. When the form is inactive, the toggle control is rendered as disabled by design, regardless of business rules. Business rules can lock/unlock fields, but they cannot override the form-level read-only state for custom controls. The default dropdown is a native control, so business rules can override its lock state , The toggle control is a custom PCF (Power Apps Component Framework) control, which adheres to form state and does not allow interaction when the form is inactive.

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