Hello all we are running GP 10 SP 4 for awhile now and within the last couple of months we noticed that deductions in arrears is working for some and not others. So are their deductions windows look exactly the same. So I can't figure out what is going on. Anyone have a similar issue? Is there a reconcile i can do to make sure that they are setup correct even though the deduction window looks correct. Are there tables i can look at to check things out.
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Wow, this is a puzzler. In my world it has been limits, check boxes that allow non arrears if no paycheck received. Exclusions in the check build have also come up now and then. Limits have been the primary offender.
Can you recreate the error?
Kind regards,
Leslie
Anyone have issues with DIA at all. I would love to hear what they were/are and how fixed if at all
Here is the various issues I have been having
** Payroll Transactions Deductions have doubled as they should to the max for MED-S of 26.56 however does not show as collected in Arrears Transactions.
**Does not show a double deduction or any type of arrears transactions
**Not back to work but does not show accumulating arrears transactions
**Not back to work but arrears is accumulating
as just a few with the deductions cards being set up exactly the same on the forms my next step is to take a peak at all the tables and see if i can figure out why this module is not working as expected.
Frustrated with module that was supposed to be a time saver
Ok here is what I checked max deduction for year and lifetime are $0.00 and you can't make them blank at least in the form. The pay period is the only one with an amount in it which is set as fixed at twice the amount of the normal deduction MED-F(Medical Family). Both employees received a paycheck . One it worked fine the other nothing was deducted.
Allow Arrears
Mandatory Deductions
Collect when possible are all selected
so if they get a check it should try to collect. Have zero idea how this can be happening to so many individulas we have 30 people on layoff and 12 of them DIA does not work. TIA
Check the Maximum Deduction limits (pay period, year, lifetime). If an employee is hitting the Max Per Pay Period, the amount over the max is considered an arrears amount. However, if they hit the Max Per Lifetime or Year, no arrears is accumulated. It's easy for the 'Max' amounts to creep up on you.
Another difference could be if an employee doesn't get a paycheck and the other one does. The arrears calculations can be different if mandatory isn't checked.
If the Collect When Possible checkbox isn't checked, the arrears will only be attempted on paychecks that include the deduction code in question.
Each employee's code could be set up the same, but the circumstances of their individual paycheck could make a difference.
Make sure the deduction is a fixed amount and not a %.
There's no real 'reconcile', you have a procedure to run if you have any mandatory deductions against an employee without a paycheck and you can enter an arrears transaction to record anything that was missed.
Nothing else comes to mind.
Kind regards,
Leslie
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