We are having trouble getting files to show up in the "file" section within Dynamic 365.
We have gone through and done the document management settings > document management settings setup. and our SharePoint site now has document libraries for each of the entities we selected.
However, the folders are blank and Dynamic 365 still says "Collaborate and share files easily–ask your admin to enable SharePoint."
I am truly stumped, we reworked a majority of the permissions, spoke with copilot, and researched this online to no avail. Does anyone know what this means or how to fix it?
To be honest, we might have accidently already done the "Server-based SharePoint Integration" step. but if that is the case, why do we still get the "Collaborate and share files easily–ask your admin to enable SharePoint." message when trying to upload documents or files... we are missing something and cant see it because we are so involved in trying to fix what we think is wrong... any tips?
Update: the "Current user have insufficient privileges" issue was directly related to the OneDrive for Business checkbox. If we did not check that box, we coud complete the check list, but even then, we did not have any files or anything available under the files tab, it still says ""Collaborate and share files easily–ask your admin to enable SharePoint."