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Microsoft Dynamics GP (Archived)

GP2010 Upgrade - Focus Trigger errors

Posted on by 215

I installed GP2010.  No Sales Module. When I run GP2010 Utilities I get the following error messages:

focus trigger doRegister_sopposting_trigger registration failed
focus trigger doRegister_sopposting_deposit registration failed
focus trigger doRegister_RM_Cash_Receipts_Post_Trigger

After I click OK it went fine to GP2010 update to DYNAMICS and Other companies.

Any idea how to get rid of those error messages?

 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: GP2010 Upgrade - Focus Trigger errors

    The "do..." triggers are the OnlineServices (product id 6499).  This error happens if the update doesn't install properly on the computer. If you don't need the OnlineServices features of GP, you can try removing it from the Dynamics.set file and then move the onlineservices.dll from the \addon folder, but you'll likely need to find a way to fix the installation issue or future updates won't work either.  

  • Suggested answer
    Re: GP2010 Upgrade - Focus Trigger errors

    Hello,

    One of the dictionaries in your dynamics.set file has triggers which are not registering properly with the GP2010 dynamics dictionary.

    I think you are saying the 2010 upgrade went through, but you are now seeing these errors when you open GP?  If so, you could try removing the dictionaries one product at a time by following the instructions in Knowledge Base article KB # 861421 - mbs2.microsoft.com/.../kbdisplay.aspx

    If you still see the error after removing one product, restore the original dynamics.set file and try the next product ID and dictionaries.

    Note that you only need to do the steps in the KB on one workstation for this troubleshooting process.

    After you figure out what product ID is causing the errors, restore the original dynamics.set, and  you can get with the individual or company you received it from for an upgrade.

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