Hi Janelle
This sounds to me like you are trying to track the invoice and payment from the PO side of things and what I think has happed is that the invoice was entered into Payables transaction entry and not Enter/Match Invoices.
Payables transaction entry is used for non PO invoices and Enter/Match Invoices is used to enter invoices that pertain to a PO.
You have 2 options to correct this. One would be to void the cheque and the invoice and then re-enter in the correct place or leave the transaction and do a return on the PO receiving to clear the double entry.
Here are the instructions for what you asked:
You can void the cheque by going to Transactions > purchasing > Void Historical Transactions
(assuming the cheque was fully applied to the invoice and is now in history).
Select the cheque and then void. Make sure to pay attention to the void date and posting date.
Once you do that, the invoice that the payment was applied to will be returned to the open files.
go to Inquiry > purchasing > transaction by vendor
Enter the vendor and then search for the open invoice you are looking for.
If you highlight the invoice and then drill into it, you can determine if the invoice was entered into payables transaction entry or into Enter/Match Invoices.
If it was entered into payables transaction entry, then you need to void the invoice.
transactions > purchasing > void open transactions.
Then you can go an re-enter the invoice in the Enter/match Invoices window and then apply to the receiving. Note that you cannot reuse the same invoice number so you may need to add another character to it.
Then you can issue another cheque against the newly entered invoice.
There is a new setting in Payables Management Setup called Warn if Vendor has Existing Purchase Order which would help stop this type of issue from occurring if you don't have it enabled, it would be worth enabling it.
