I am running into an issue with a workflow inserting data from other fields. On the Task Entity the Subject field has a limit of 450 characters and cannot be adjusted any higher due to the type of text field it is. When I run a workflow to create a task and insert data from a few other fields in the Subject I receive this error: You have exceeded the maximum number of {0} characters in this field. So I decided to check the character count of the field if it was to put the requested data in the field and it is only 144 characters. Then, I took it a step further and manually typed the info in the Subject on Task create step and it works with no issue. So my question is, why is it treating this as more than 450 characters when using the workflow to dynamically insert the data? Does the workflow insert extra characters when doing this and if so how many per lookup because it must be adding at least 300+ characters for it to cause this error?
Here is the Subject text and the Workflow syntax to insert the data:
Workflow TEST ACCOUNT has ordered the Social Media Marketing - Essential Package on Facebook/Instragram/Twitter/Pinterest/LinkedIn for 12 Months
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I know there is a workaround by creating a new field, change the type to text area and copy the data to new field with a workflow but, I have over a half a million tasks in the system and over 250 workflows that depend on the field. Not something I plan on doing any time soon. Any suggestions would be greatly appreciated on how to get around this without having to manually set up for each combination of selected networks.
A little more info on the logic used.
there are 5 networks to choose from
each network field is setup as two options(yes/no) with "no" set as default
the form displays the fields as checkbox
workflow checks each network if "yes" appends network name in field "Selected SM Posting Networks"
