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Customer experience | Sales, Customer Insights,...
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Issue with the concatenated name

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Posted on by 45

 Hello,

Environment : Dynamics 365 online

Background: We created a solution in DEV environment and then imported that solution in UAT.

Issue: We have almost 3 different forms and all are missing the concatenated name. I enter the Project first name and Last name and it doesn't create the name (title) on the form. 

Workaround: I checked the form - and I found that the in-build Name field which comes with a new form was not included and instead a new field was used. So I added the Name field it worked for main Project form.

Now I have two different forms - Account and Contact - And I donot need a Name field in this instead I just want to add a two new lookup fields - which will create a concatenate name and it is not creating it.

 I checked my DEV envi. and it has same forms- same fields and it works fine. 

Questions: So can this be a plugin error? or some script is missing?

Let us know. Thanks for always providing good solution.

I have the same question (0)
  • Suggested answer
    Ricardo Afonso Profile Picture
    Microsoft Employee on at

    Hello,

    Are all of those fields out of the box and the concatenation happening naturally without custom code (javascript/plugin) made by you on the DEV environment ?

    If yes it might be better to open a case with our dynamics team so they can look into your environments and understand why the concatenation isn't being imported.

    If not, and you have any custom code, make sure you are importing that custom code into the UAT environment as well.

  • Zii Profile Picture
    45 on at

    Hi Richard,

    Yes it seems that its plugin and scripting issue. We figured it out. Thanks for the quick recommendation.

    Thanks, Zii

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