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Conflicting licenses for D365 CE & FO

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Posted on by 276

Hi,

I am trying to add a "Team members" license to an user that already have a "Sales professional" license. 

This user should have access to both D365 CE and D365 F&O. 

The required F&O license is "Team members" according to the system. However, I am not able to add it. 

Is this a bug, or does the "Sales professional" (customer engagement license) cover the "Team members (Finance & Operations license) ?

Please see the screenshot below:

pastedimage1668414422276v2.jpeg

  • Gaute K Profile Picture
    Gaute K 276 on at
    RE: Conflicting licenses for D365 CE & FO

    I read the link your referred to, but I still don't understand. I thought "Team members" is for access to D365 F&O and "Sales professional" is for D365 CE. Wouldn't a user that has access to both applications need more than one license? How do I practically solve this?

  • Suggested answer
    Leco Lv Profile Picture
    Leco Lv on at
    RE: Conflicting licenses for D365 CE & FO

    Hi partner,

    It's not a bug. you cannot have multiple license types at the same time, you can only assign one license to yourself at a time, if you want to try another license, please delete the license first and assign a new one.

    please refer to this link: community.dynamics.com/.../conflict-when-assigning-application-licenses

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