Skip to main content

Notifications

Announcements

No record found.

Small and medium business | Business Central, N...
Answered

Users that represent an application must have license type "external"

Posted on by

Hello all,

I can't change user's License type to Full User. It was full user but mistakenly someone changed it into external and now I can't change it to "Full User" again. Is there a way to solve this. User cannot sign into system(See below screenshot 2). 

pastedimage1674215767215v1.png

pastedimage1674215891776v2.png

  • Verified answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Users that represent an application must have license type "external"

    Hello,

    That is a good catch. I am able to reproduce the issue. The application ID does not get a value automatically (at least not that I am aware off) so it must have been pasted in. It may be helpful to design the page not to show the application ID to users to prevent this from happening again?

    Thank you.

  • Suggested answer
    OkanAbat Profile Picture
    OkanAbat on at
    RE: Users that represent an application must have license type "external"

    Hello Marco,

    Thank you for your reply. I solved issue by changing application ID field into {00000000-0000-0000-0000-000000000000} for related user on users table. Then I was able to change "License Type" into "Full User"

    I have noticed that new users have application ID as {00000000-0000-0000-0000-000000000000}. So, I think user cards got these ID's before BC Upgrade(This customer was upgraded from NAV 2016 to BC). I'm not sure this is my comment after some observations.

    Best regards,

    Okan Abat

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Users that represent an application must have license type "external"

    Hello,

    Are you able to change the License Type again via PowerShell?

    Thank you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans