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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Issue in Customer Insi...
Customer experience | Sales, Customer Insights,...
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Issue in Customer Insights Unification importing data from Dynamics

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Posted on by Arnaud Lebet 17

Hello,

I'm trying to go through the unification process with data imported from Dataverse (Dynamics 365). Data is contact data which lies in "contact" entity.

I added the data source successfully and everything appears when I go to Entities and download the data.

However, when I try matching and merging the records (incl. all records), it only shows me 3 contacts where I should have around 5k:

pastedimage1636701059466v1.png

Does anybody knows what could be the issue here?

Thanks you

Arnaud

I have the same question (0)
  • Suggested answer
    smehta Profile Picture
    smehta 100 on at

    Hello,

    Please see this post - community.dynamics.com/.../not-able-to-import-dynamics-crm-contacts-into-ci

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