web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics GP (Archived)

Unable to transfer to invoice

(0) ShareShare
ReportReport
Posted on by 1,210

Hello,

 I did a Receiving transaction.PO entry>>Receive and Invoice the PO items (1out of 3 items)The item inquiry showed the received quantity. However, when I tried to transfer from Back order to invoice, transfer log showed “0 document transferred successfully”Could anyone tell me why it happened please? Best regards,

 

*This post is locked for comments

I have the same question (0)
  • RRedman Profile Picture
    565 on at

    Was the purchase order committed to the sales order? If not, the back order does not automatically fulfill so you would need to allocate the inventory and then transfer the BO.

  • Eri Yamaguchi Profile Picture
    1,210 on at

    Hello RRedman,

    Thank you for your reply.

    Yes, this PO is commited to the sales order.

  • RRedman Profile Picture
    565 on at

    From the Sales Transaction, select one of the items that was received and click on the Commitment Icon to see the Commitment Status. If it says "Fully Received" then verify from the expanded item detail window that the "Qty to Invoice" amount is also filled in and not just the Qty Fulfilled.

     Is this a new implementation or just a one time occurance that you're trying to understand?

  • Eri Yamaguchi Profile Picture
    1,210 on at

    This is  a one time occurance.

    Actually, Qty Back Orderd is 20 MT, and have received 15.140 MT.

    Commitment Status is "Purchased"

    Quantity On Purchase Order is "4.86"

    Quantity to Invoice is "20"

    Thank you.

  • RRedman Profile Picture
    565 on at

    In that case, the purchase order wasn't received in full and the quantity passed to the back order is not enough to allow the back order to invoice. It has to be able to completely release the back order. You could break the commitment between the SOP doc and the PO and then the back order would transfer. Otherwise you'll have to wait until it fulfills completely.

  • Eri Yamaguchi Profile Picture
    1,210 on at

    Thank you very much. I will check it.

  • Eri Yamaguchi Profile Picture
    1,210 on at

    I was going to try, however if I break the commitment, I won't be able to distinguish the PO is related which Back Order. 

    Is there any other way to solve this issue?

    Thank you

  • RRedman Profile Picture
    565 on at

    If there's no commitment between SOP and POP and you receive a PO that can fulfill a backorder, your posting reports will include any SOP documents that are not already on a commitment but could be fulfilled by the receipt. I'm not sure how that would be reported if the PO doesn't fully fulfill the SOP document.

    Otherwise you could break the commitment from the SOP window, modify the SOP lines to be fulfilled by the status of the PO and then re-commit to the PO. It's manual but it does work.

  • Eri Yamaguchi Profile Picture
    1,210 on at

    Thank you very much. I understand. We encounterd another Invoice transfer issue.

    I will post as another case.

    Best regards,

  • Richard Whaley Profile Picture
    25,195 on at

    This is a standard situation with committed POs   You must receive all quantities of all items on the POs before you can invoice the sales order.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
Community Member Profile Picture

Community Member 2

#2
mtabor Profile Picture

mtabor 1

#2
Victoria Yudin Profile Picture

Victoria Yudin 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans