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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Adding a contact or an...
Microsoft Dynamics CRM (Archived)

Adding a contact or an opportunity to an account

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Posted on by Alex Calenberg

Good morning all,

When I open up any account to add an opportunity or contact the first time on that page it will let me.  So I put in all the information and click save.  Then I go back and try to add another contact or opportunity and the screen pops up, but none of the spaces for me to fill out the information come up.  So then I have to refresh and after I refresh I am allowed to add another contact or opportunity.  To sum up, I am not able to add multiple contacts or opportunities without refreshing the page.  Is this normal?  Has anyone experiences something like this before?

Thanks for any help that can be given.

Alex Calenberg

*This post is locked for comments

  • Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman 18,108 on at
    RE: Adding a contact or an opportunity to an account

    Clear browser cache and try again

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Adding a contact or an opportunity to an account

    Hi Alex,

    This is not expected behaviour, which browser are you using ?

    Try with Internet Explorer, there has some chrome browser issue .

    IN addition please clear browser cache , temp file and open CRM in Internet Explorer. Also when page is not opened just press f12 and go to console tab check you may get JS error.

    Hope this helps.

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Adding a contact or an opportunity to an account

    Hi,

    there is something broken with lastest google chrome.

    alexmscrm.blogspot.my/.../dynamics-365-quick-create-form-is-not.html

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Adding a contact or an opportunity to an account

    Hello Alex,

    Are you using Google Chrome and quick create form?

    Might be the following known issue:

    community.dynamics.com/.../272462

    Cheers!

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