Issue in convert POs to Sales Order Process

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Posted on by Karthik Sellamuthu ...

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Hello there,

Actually the process using EDI. With the help of x12 file am going to create the Sales order and further process. While processing the "Covert EDI POs to Sales Order" screen, Sometime data seems to be working fine. But sometimes an error message shown after that whole process become idle.

Does anyone have the solution??? Thanks in advance

Thanks,

Karthik

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Karthik Sellamuthu ... 1,190 on at

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Re: Issue in convert POs to Sales Order Process

Jennifer Spitler,

Am using TI Process.

Customizations seems to be working fine.

And installation too perfect.

Actually am processing the data with 2 minutes interval using batch server.

Each and every two minutes batch server push the new x12 data. Such kinda situation if sales order does not create, another file is ready to process EDI Process automatically create the Covert EDI PO's to Sales Order Screen, Solomon throw the 20007 error.

Is this possible or any other reason for this.

Thanks,

Karthik
Jennifer Spitler on at

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Re: Issue in convert POs to Sales Order Process

Karthik,

Are you using TI or Business Object to import EDI? Check on the second and third tabs in the EDI Setup screen.

1) If TI, try to run the TI process from other workstations to see if that makes a difference.

2) Ensure that the latest version of MDAC is installed.

Here are the causes for error 20007 in other cases we have had (not specific to this screen):

1. Customizations - this is the most common cause

2. Corrupt client installation on the server where the Solomon program files were installed.

3. When using Integrated Logon in Solomon - improper user rights because of a user ID specified in the Solomon.ini file (Bug 9640 - which is fixed in 7.0).

4. Solomon client installed by a network user other than the domain admin

Also, what is the Build Version of the SL database?

Thanks,

Jennifer Spitler
Karthik Sellamuthu ... 1,190 on at

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Re: Issue in convert POs to Sales Order Process

Hi Carolyn,

I tried the EDI Process in Standard mode, While creating the sales order it doesn't seems to be finished. The process is not ended till i close the process.

The following error i got while execute the process.

Thanks,

Karthik.
Karthik Sellamuthu ... 1,190 on at

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Re: Issue in convert POs to Sales Order Process

Hi Carolyn,

The above error message occurred once in a while in EDI Process. Sometimes the EDI Process creating the SO but sometimes this error has been occurred.

In Such scenario, Once creating the EDI PO it moves to Sales order screen, Suddenly the above error occurred in the detailed section.

Is this a Bug?

Do you have any solution for this.

Thanks

Karthik
Karthik Sellamuthu ... 1,190 on at

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Re: Issue in convert POs to Sales Order Process

Hi Carolyn,

This is the error message thrown in the eventlog.
================================================================================
Programming Bulletproof Error 20007: Current grid row 1 does not match its
                                     current memory array row 0. This is
                                     probably caused by program or macro code
                                     changing the memory array current row, and
                                     not resetting it, or else not setting the
                                     current grid row to match it.

System Message 6130: Fatal error. Process must be stopped at this time.

System Message 6129: Last item(s) processed: , , , ,
================================================================================

Thanks,

Karthik
Carolyn Kolpien on at

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Re: Issue in convert POs to Sales Order Process

Hello Karthik,

Your screenshot doesn't seem to be viewable. Can you give us the text of the error message you are receiving?