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A user hit Remove on an item in a Queue, and the Queue Item was removed. They're now unsure if that was a mistake, but can't recall which email it was that they were looking at. Is there anyway to see items that were removed from a queue at all?
Hello,
I don't think this information is logged anywhere.
Hi XCC,
As you mentioned,you hit 'Remove' button to remove one queue item from one queue, which means that you has deleted the queue item.
So you need recover deleted record by using third party tool.
Please see below link which could be help you to retrieve and restore deleted records.
Retrieve Deleted Record From Dynamics CRM – Learning Refresh (home.blog)
Recover Deleted CRM Data without Audit - Cobalt
Regards,
Leah Ju
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