web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Active Discussion

Partner Change - How Difficult?

(0) ShareShare
ReportReport
Posted on by 25

Hi, Everyone:

We are thinking about switching a partner who was with us more than two decades because of inconvenience of distance. Meanwhile, we found a trustworthy firm nearby of which one consultant has CPA.

Would you tell me of your experience, if you could?  Is it easy to do so in the middle of support plan year?

Meg

  • John_Joyce Profile Picture
    1,042 on at

    Changing your Microsoft Partner can occur whenever you wish. The new Partner would work with you to complete a Change of Reseller form that you would then submit to Microsoft. 

    If your annual maintenance includes support with Microsoft, that should not change. 

    As for distance, is that really an issue? I haven't visited a client in well over a year. Remote connectivity and Zoom meetings have certainly made life a lot easier. I have clients all over New England. Just my $0.02.

    John

  • Meg Kano Profile Picture
    25 on at

    Hi, John:

    I appreciate your prompt feedback. 

    It seems you are one of Microsoft resellers, located in NH.  Yes, they are rather a classic type of consulting firm, charging travel time, too. More than money issue, I prefer the new one's consulting style to theirs.

    Your feedback synchronized with a suggestion I heard from.  We will decide for our final solutions.

    Best regards,

    Meg

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 616

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 460 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 331 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans