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D365BC Outlook add-in Document View not working for documents with hyphen in number like PSI2022-0020

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Posted on by 121

Hi, 

I have noticed that the outlook add-in is unable to recognise a document number when it has a hyphen in it. Is there a way to let it do that or will I have to change all our Number Series in BC to remove the use op the hyphen?

in this example the Sales order is named SO2022-476, but it only underlines and sees the "SO2022" part and therefore cannot find it.

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  • Verified answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: D365BC Outlook add-in Document View not working for documents with hyphen in number like PSI2022-0020

    Hello,

    Maybe this helps already:

    cloudblogs.microsoft.com/.../

    Thank you.

  • ez Jurgen Profile Picture
    ez Jurgen 121 on at
    RE: D365BC Outlook add-in Document View not working for documents with hyphen in number like PSI2022-0020

    I opened a case at the CSP partner. we will see if they have a workaround or not

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,714 Super User on at
    RE: D365BC Outlook add-in Document View not working for documents with hyphen in number like PSI2022-0020

    I do not have that much experience with the out-look add in but f\if this issue is consistent  i would open a supportcase with Microsoft through my CSP partner so see if they have a solution for it or recognize it as a bug.

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