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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Custom Filter doesn...
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Custom Filter doesn't apply to Grid after Returning from View Hierarchy

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Posted on by Vignesh S 5

Dear Community,

We have a Grid with custom filter ( to list contacts of all child and grandchild accounts) applied in Contacts tab of the Account form. The custom filter is triggered on both Form onload event and Contact "Tab State Change" event.  And It works perfectly.

But, When the user clicks on View Hierarchy and clicks back button in the browser,  the applied custom filter resets and the grid lists all the contacts.

Have anyone encountered the same issue? Could you please advise how we could apply the custom filter in grid after returning from View Hierarchy Page.

Kind regards

Vignesh

  • Vignesh S Profile Picture
    Vignesh S 5 on at
    RE: Custom Filter doesn't apply to Grid after Returning from View Hierarchy

    Will check this out. Thank you!

  • Vignesh S Profile Picture
    Vignesh S 5 on at
    RE: Custom Filter doesn't apply to Grid after Returning from View Hierarchy

    Hi Lu  Hao,

    Its the same behavior across all browsers.

  • Neil Catubig Profile Picture
    Neil Catubig on at
    RE: Custom Filter doesn't apply to Grid after Returning from View Hierarchy

    Hi Vignesh,

    Thanks for continuing to reach out to the Dynamics 365 Community!

    Please do let us know if this has been resolved or if you still need additional assistance on it?

    Thanks,

    Neil

  • Linn Zaw Win Profile Picture
    Linn Zaw Win 3,407 on at
    RE: Custom Filter doesn't apply to Grid after Returning from View Hierarchy

    It seems like the Form onLoad event is not triggered after returning from View Hierarchy Page but the grid refreshes and reverts back to the normal filter.

    Can you try to add the custom filter code to the GridControl.addOnLoad event?

    https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/grids/gridcontrol/addonload

  • LuHao Profile Picture
    LuHao 40,874 on at
    RE: Custom Filter doesn't apply to Grid after Returning from View Hierarchy

    Hi Vignesh?

    Have you tried different browsers?

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