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No email quota in Marketing??

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  • Suggested answer
    Joni Mohamad Profile Picture
    Joni Mohamad Moderator on at
    RE: No email quota in Marketing??

    Hello,

    Unexpected drop to 0 in quota is more likely related to license expiration.

    If you are unaware of any expiring licenses, then please file a support ticket to ensure we can assist further. https://admin.powerplatform.microsoft.com/?referer=mbssupport

    Thanks,

    PM, Microsoft

  • ufgeorge Profile Picture
    ufgeorge 40 on at
    RE: No email quota in Marketing??

    pastedimage1665916492862v1.png

    You can see there is a warring said I use all credit. But there is no any credit.

    I used send marketing email OK. But I cant send any marketing email now.

  • ufgeorge Profile Picture
    ufgeorge 40 on at
    RE: No email quota in Marketing??

    I got Dynamic 365 CRM through partner program.

    No email quota in the program?

  • RE: No email quota in Marketing??

    Hi, 

    could you clarify your question?

    Chiara

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: No email quota in Marketing??

    Hi Partner,

    Dynamics 365 Marketing is a subscription service that is billed monthly and sets organization-level quotas for the maximum number of Marketing contact records and monthly outbound interactions that you can send. Other quotas may also apply. You can always upgrade your subscription if you need higher quotas.

    Does your organization have a marketing subscription situation?

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