Return/Credit

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Posted on by Rosemary

Hi,

I have an item that was done under the wrong vendor. The items have already been received, it was received as 'Shipment/Invoice'. The items have not been invoiced as yet.

To facilitate payment it has to be under the correct vendor. When I try the 'Return/Credit' I am not seeing the receipt number. The PO status is open.

I can see the receipts via Inventory Inquiry, this is not the first instance of this and I would like to understand what could be causing this issue.

I have not done a reconcile as yet.

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Rosemary 10 on at

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RE: Return/Credit

Thanks for your response, a return was done via AP, but shouldn't I have seen the receipt number when doing the return /credit.

The items were not sold or allocated anywhere.

Regards
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L Vail 65,271 on at

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RE: Return/Credit

Have you tried doing a return to vendor transaction and then create a new PO for the correct vendor. You can copy the items you had on the old PO to the PO for the new/correct Vendor.

Kind regards,

Leslie