Voucher xxx is already used as of date xxx

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Hi All,

Good Day.

As one of our staff trying to post a payment journal. She is getting this error

"Voucher xxx is already used as of date xxx" the voucher was dated way back from 2014 and she is getting that in error message that is already in use. we don't have this problem before as we already setup our sequential order.

Anyone have already been this issue?

Thank you all.

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Suggested answer

Ludwig Reinhard Microsoft Employee on at

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Hi,

Have you modified something on your voucher numbers recently?

Can you try deleting the journal line affected and entering it once again to overcome the issue?

Ludwig

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Community Member on at

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Hi Ludwig,

yes we already do that and even creating new journal and enter the same voucher and still were getting that error message

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Verified answer

Ludwig Reinhard Microsoft Employee on at

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Hello Jonathan,

Have you tried opening the number sequence used for the journal and deleted all possibly pending numbers that might be hanging?

If this does not work, I would try whether changing the next voucher number to be used in the number sequence fixes the problem.

If also this does not work, I would setup a new journal with a new 'fresh' number sequence - possibly identified by a specific pre-/suffix. The old journal can then be 'blocked' for usage by assigning a specific user group that has no employee assigned. This might not be the perfect solution but probably the one that helps you fastest without investigating a lot of time in something you cannot replicate.

Hope this helps,

Ludwig

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André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

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Hi Jonathan,

In addition to the answers from Ludwig: Can you check if there are number sequences setup with the same number format? E.g. INV##### and another number sequence could also have INV######?

Or did you change a GL parameter which check for duplicate voucher numbers from e.g. Fiscal year to not allowed?

What is the number for this voucher and what is the next according to the number sequence for this journal?

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Alireza Eshaghzadeh 14,679 Super User 2025 Season 2 on at

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Hi Jonathan,

I totally agree with Ludwig and André answers.

I had this issue before. I can suggest that you check number of sequence setup (Segments and General) which is used against this payment journal "Voucher series" (GL > setup > Journals > Journal names)

When you open the accurate number of sequence, you can check "Status list" and if there is a line there, delete it (i.e. select the line and Ctrl + F9).

On the 'General' tab check if the "Continuous" is marked and then try to enter a number on "Next" field which is not already used.

You find unused voucher number (i.e. based on the number of sequence setup that is used for the payment journal) by checking the the GL > Inquiries > Voucher transactions (also, Check the payment Journal against latest posted and open journals' voucher to find a unused voucher and then check it on Voucher transactions to be sure about it).

I hope it helps,

Regards,

Alireza

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Community Member on at

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Hi All,

Thank you for your reply. The answer from Sir Ludwig fix our issues.

Again thank you so much.

More power to you guys.

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Ludwig Reinhard Microsoft Employee on at

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Hi Jonathan,

Good to hear that you could get your issue fixed.

Would be great if you could verify.

Many thanks,

Ludwig

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Tungman 110 on at

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Please select accept duplicate in General ledger parameter

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Community Member on at

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Hi Ludwig

We are also getting the same error. But here I cant change the number sequence till the next financial year as and when this error occurs.

Thanks

Krishna Mohan

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Ludwig Reinhard Microsoft Employee on at

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Hello Krishna Mohan,

That's an very old post that is already verified. Would you be so Kind and open a new thread where you attach some supporting documents (screenprints) that illustrate the issue?

Many thanks and best regards,

Ludwig

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