Hi All,
Good Day.
As one of our staff trying to post a payment journal. She is getting this error
"Voucher xxx is already used as of date xxx" the voucher was dated way back from 2014 and she is getting that in error message that is already in use. we don't have this problem before as we already setup our sequential order.
Anyone have already been this issue?
Thank you all.
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I had the same issue as Athan. I followed the step of proposed by Alireza. which was to delete the line if any under the status list. I selected the line, pressed Ctrl + F9 but this action locked my screen. I found alt + delete actually deleted the line.
Go to General Ledger > select ledger tab > select "Accept Duplicates" in check for vouche rused in general header
Yes, That's skip the error.
Hello Krishna Mohan,
That's an very old post that is already verified. Would you be so Kind and open a new thread where you attach some supporting documents (screenprints) that illustrate the issue?
Many thanks and best regards,
Ludwig
Hi Ludwig
We are also getting the same error. But here I cant change the number sequence till the next financial year as and when this error occurs.
Thanks
Krishna Mohan
Hi Jonathan,
Good to hear that you could get your issue fixed.
Would be great if you could verify.
Many thanks,
Ludwig
Hi All,
Thank you for your reply. The answer from Sir Ludwig fix our issues.
Again thank you so much.
More power to you guys.
Hi Jonathan,
I totally agree with Ludwig and André answers.
I had this issue before. I can suggest that you check number of sequence setup (Segments and General) which is used against this payment journal "Voucher series" (GL > setup > Journals > Journal names)
When you open the accurate number of sequence, you can check "Status list" and if there is a line there, delete it (i.e. select the line and Ctrl + F9).
On the 'General' tab check if the "Continuous" is marked and then try to enter a number on "Next" field which is not already used.
You find unused voucher number (i.e. based on the number of sequence setup that is used for the payment journal) by checking the the GL > Inquiries > Voucher transactions (also, Check the payment Journal against latest posted and open journals' voucher to find a unused voucher and then check it on Voucher transactions to be sure about it).
I hope it helps,
Regards,
Alireza
Hi Jonathan,
In addition to the answers from Ludwig: Can you check if there are number sequences setup with the same number format? E.g. INV##### and another number sequence could also have INV######?
Or did you change a GL parameter which check for duplicate voucher numbers from e.g. Fiscal year to not allowed?
What is the number for this voucher and what is the next according to the number sequence for this journal?
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