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Microsoft Dynamics CRM (Archived)

Project service

Posted on by 365

Quick question, has anyone got Project service to work yet? I have a number of questions and issues with this module.

1) I cannot get it to install. Microsoft are looking at an error message I am getting. Has anyone else managed to successfully install it.

Using the trial I then get other issues.

2) When creating an opportunity and I click to enter a project-based line, it opens the dialog for entering a product based line. Is there a setting I should change to allow project based lines?

3) What is a typical flow through the entities?

I was expecting to create an opportunity to represent a potential piece of work we could deliver for a customer, we could then work up a couple of quotes and if they accepted one of these quotes it would then lead to a project. The process however does not seem to flow that way. It seems to think that a project record will already be created and i then link to it from the quote. 

The process does not seem clear and the module clearly still has a few bugs in it. Is anyone using it successfully? I also hear that there should be a July update specifically for the module but Microsoft can't confirm that. 

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