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Microsoft Dynamics GP (Archived)

Adding Department Code - Canadian Payroll

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Posted on by 12

Does anyone know of a reason why in Canadian payroll Employee Card will not allow the staff to enter and save a department code for a specific employee.

The user connected to GP is the sa - the user has been doing payroll for many years and this should not be a lack of experience issue - they are on version GP2010

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  • Bill Campbell Profile Picture
    12 on at
    RE: Adding Department Code - Canadian Payroll

    anyone got idea?  this is very frustrating.

  • Derek Albaugh Profile Picture
    on at
    RE: Adding Department Code - Canadian Payroll

    Hello Bill,

    Not sure if you're still having this issue, but I checked with our HR/Payroll EE and she stated the following:

    >You should be able to save under Card > HR > Employee and see who that updates. There isn't any reason why it won't save.

    Hope that helps, if needed.

    Thanks,

  • Bill Campbell Profile Picture
    12 on at
    RE: Adding Department Code - Canadian Payroll

    Derek, you are correct "there should be no reason" however, in this case there seems to be a problem that is not allow 'one' user ID to not be able to save the department code.  Other user as far as I know works - have to test and re-visit this matter.

    I will update when I know more.

  • Derek Albaugh Profile Picture
    on at
    RE: Adding Department Code - Canadian Payroll

    I'd be curious if it occurs on all machines as well. We've seen cases where a user profile on a specific machine has caused issues that we can't re-create on other machines and odd behavior such as this.

    Let us know what you find out.

    Thanks

  • Bill Campbell Profile Picture
    12 on at
    RE: Adding Department Code - Canadian Payroll

    I will keep the thread updated - I was thinking along the same lines that I am going to have to test on multiple machines as I could not duplicate on the server as SA - it works just as expected.

    Thanks, talk soon.

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