Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to change Retai...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Unable to change Retail Channel ID for Online store as it is auto generated

(1) ShareShare
ReportReport
Posted on by SS-08081556-0 2
Hi
 
I need to understand how to change my Retail Channel ID to say 80198 for my online Stroe created in D365, This number is auto generated and im unable to find ways in which to change this as it is greyed out. is anyone able to help
 
Retail and Commerce > Channels >Online stores
 
  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 393 on at
    Unable to change Retail Channel ID for Online store as it is auto generated
    Please follow the below process to achieve the above.
     
    1. Navigate to Commerce Shared Parameters form in D365 F&O.
    2. Click on Number Sequences.
    3. Check the number sequence assigned for the retail channel ID and open the record.
    4. Under General enable 'Manual' flag
    Once the above configuration is done try creating a new online store and now you will get the ability manually input the retail channel id.
     
    Assuming that you can create a new online store I've given the above recommendation but if you want to change the existing online store's retail channel id and if it it has posted transactions then it is not possible to do and you can ignore the above process.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,468 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,287 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans