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When users void a document in SOP GP kicks them out. Happening to all users and sa, but not all companies, I do not see any setup differences between the companies nor anything different in security that would make this happen only to this company. One would think it should be happening to all the co's.
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Hi Amy,
Activate dexsql logging then go to the point where you are to void the SOP transaction. Delete/rename the existing Dexsql file then go back to GP and void the document.
Paste the details of that newly created dexsql file on your next update or email it to me.
Oh, try doing this for 1 transaction only.
Thanks for the information. I have ran grant and checklinks no luck The transaction is in a batch. - I should have said this is in original thread sorry!
There is a third paty product that these two companies are not using which is the credit card processing,
No importing of transactions.
Not using Named Printers.
I was thinking of doing a dexlog to see if that would be of any luck but do you think a sqltrace would be better?
thanks!
Amy,
Not exactly the answer to your question, but I have seen this happen when the voided SOP document is not in a batch. Can you try first putting the document in a batch, then voiding it to see if that makes a difference?
Hi,
This certainly shouldn't be happening.
What third party products have you installed in your Dynamics.set file?
Is there any correlation between the companies that are kicking you out and access to these third party products?
You could also do the usual first line of defence...check links on the sales tables, and run the Grant.sql against the Dynamics and company databases.
Are you integrating sales invoices in some way other than using IM or eConnect?
Are you using Named Printers?
You could also do a SQL Trace to see exactly where in the void process you are being kicked out. This will point you to where the issue is. - search on line for how to set up a SQL trace for GP, there should be plenty of posts on this.
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