14,855
Dear
Every once in a while the users report this error appearing
an error occurred using the DB
they press "ok" and continue working , is this a disconnection with the server or something much more serious.
Your feedback is mostly appreciated,
thank you
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If you have the Support Debugging Tool for GP, I would recommend using that tool to run a DexSQL log and a SQL trace. If you do not have the tool it is free on customer source. Either way a trace will definitely help you track down the problem.
Let me know if you would like me to check your SQL trace.
Hi N. W.!
I haven't seen this error before however when looking through our internal databases I was unable to locate this error. Do you have any third party products installed within Dynamics GP? If so this could be caused by a third party.
If you do have third parties installed I would recommend following the KB article below and disable all third parties to rule those out.
872087 Steps to disable third-party products or temporarily disable additional products in the Dynamics.set file in Microsoft Dynamics GP
support.microsoft.com/.../en-US
If the issue continues after disabling the third parties please let us know.
~Thomas Newcomb
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Microsoft Dynamics GP Support
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This posting is provided "AS IS" with no warranties, and confers no rights
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