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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / GST is not calculating...
Small and medium business | Business Central, N...
Suggested answer

GST is not calculating unless you toggle tax liable or not

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Posted on by RayS2020 20

HI,

Please describe the issue in 2-3 sentences. Include what you're trying to accomplish when the issue occurs.

We have setup the GST in the new company as CRONUS Canada for the tax setup

When did it begin and how often does it occur?

All the time

What errors do you see?

No

What's the environment and are there recent changes?

No change new one

What have you tried to troubleshoot this?

Review Tax details , Vendor setup to have taxable tax group

IT works only when toggle on the document between tax liable or not in sales order and PO

Categories:
Dynamics 365 Business Central
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: GST is not calculating unless you toggle tax liable or not

    Hello,

    Via https://partner.microsoft.com or for OnPrem via support.microsoft.com/.../using-an-access-id-and-a-contract-id-to-create-on-premises-professional.

    Thanks.

  • RayS2020 Profile Picture
    RayS2020 20 on at
    RE: GST is not calculating unless you toggle tax liable or not

    Just copied the setup from the Cronus CA company but not getting the taxes automatically you have to change tax liable from on to off and on again.

    Where is the best option to submit support ticket ?

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: GST is not calculating unless you toggle tax liable or not

    Hello,

    What release of BC are you running and can you share some sort of repro in CRONUS CA company. This is your starting point which you did see already:

    docs.microsoft.com/.../sales-tax-goods-services

    If there is a scenario in standard CRONUS company, you can report it to Microsoft via support ticket.

    Thanks

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