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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / FS Scheduling Board in...
Service | Customer Service, Contact Center, Fie...
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FS Scheduling Board in Teams

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Posted on by Emilia06 72
Trying to have dispatcher work in Teams only, so access the Dynamics 365 Scheduling Board from the left hand side Apps tab. I get an error message "HTTP Error 404 - Not Found".
 
I opened a ticket with Microsoft and the answer was: "A few pages in customer engagement apps in Dynamics 365 can only be opened in a browser window as they make use of JavaScript functions trying to access DOM elements and properties through window.top which isn't supported to load within Microsoft Teams."
 
Anybody know of a workaround? Thank you.
 
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