Not able to personalize the home page drag and drop Cues from the +field not happening

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Posted on by Indira88

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Hi All,

We tried to personalize our home page by dragging and dropping the cues the green boxes in business central using personalize.

However, we are not able to do so.We can hide a cue but when we try to get it back into the screen the drop does not happen.

Is there anything that we are missing?

yzhums JAngle

Regards,

Indira

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Amit 2,557 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

Hi,

Refer the below link

https://erpconsultors.com/restore-and-change-in-pages-by-using-personalize-in-bc-d365/

Regards

Amit Sharma

www.erpconsultors.com

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Indira88 980 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

Amit,

thanks for this but I am aware of the personalization functionality, the point is it does not work in the home page for the cues.

Thanks

Indira

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Marco Mels on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

Hello,

Does this work for the SUPER user?

Thank you.

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Indira88 980 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

Yes Marco , problem persists even for the super user.

Thanks,

Indira

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tanya07 1,638 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

Hi,

All you have to do is -- CLEAR PERSONALISATION

and it's back

Don't forget to help the community by verifying the answer if your question has been answered. It will let others know that the topic has a verified answer.

Thanks,

TK

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Indira88 980 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

my question would be is it a problem for us only or even you are experiencing the same.

Can anyone try this and let us know.

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tanya07 1,638 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

Well, it worked for me :)

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Indira88 980 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

That is concerning to me. Would need help on this, anyone from microsoft who could help?

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Inge M. Bruvik 1,105 Moderator on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

You can raise a support ticket with Microsoft through your CSP partner.

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Amit 2,557 on at

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RE: Not able to personalize the home page drag and drop Cues from the +field not happening

Hi,

Raise ticket to Microsoft or consult with existing partner.

Regards

Amit Sharma

www.erpconsultors.com

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