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Management Reporter 2012 - CU16 is slow

Posted on by 5

Hello

My Management Reporter 2012 - CU16 is getting info slowly from server. Any idea why it is so?
most time getting lost with RST, ACK flagged package. 

PS! Wireshark also shows TCP: Duplicate ACK - 427 times 

MR report Wireshark analize

Thank you for your attension

Rait

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  • JoshP Profile Picture
    JoshP on at
    RE: Management Reporter 2012 - CU16 is slow

    Hello Rait,

    Thank you for your question. Without some detailed context, I do not really have any feedback for you related to the network trace showed. I do have some questions for you to help provide more information:

    1. What is the issue as perceived by a user? For example: is the data mart updating slowly; are users having slowness issues with Report Designer, Report Viewer or the web viewer; is a report generating slowly? Please provide some additional context.

    2. What is the full version number of your MR installation? There are several versions of CU16. Go to Help | About and list the full version number.

    3. Have you identified slowness anywhere such as in SQL?

    4. Does the environment meet the system requirements for your size of the data mart?

    5. When did this issue first start happening?

    6. Has this ever worked successfully?

    7. What has changed recently?

    8. Can the same issue be re-created in a separate environment?

    Please provide any additional information you think may be relevant. And as others suggested, opening a support case for this type of issue may be needed as this issue may be specific to your environment and could require detailed troubleshooting over a remote session. If you have any other questions, please let me know.

    Thanks!

  • RaitKivinurm Profile Picture
    RaitKivinurm 5 on at
    RE: Management Reporter 2012 - CU16 is slow

    Iam sorry, it is a wireshark monitoring to my mr server

  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees 12,740 on at
    RE: Management Reporter 2012 - CU16 is slow

    Hi RaitKivinurm,

    If your MR and AX databases both are on same server then you better investigate disk space as a bottleneck.

    Can you also check In MR 2012 configuration console view log files created by data mart. Check if there are any errors. If there are errors then those need to be resolved. There could be many causes of slowness.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,989 Super User on at
    RE: Management Reporter 2012 - CU16 is slow

    Hi Rait,

    I have no idea what table you pasted in your question. What is it about? Have you looked at performance counters of the SQL server and verified if the hardware resources are not a bottleneck?

    What CU did you run before? Did you only update management reporter with the same database settings as before or setup a new SQL instance on another server or used other database settings?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Management Reporter 2012 - CU16 is slow

    Hello Rait,

    Where do you have that data from and was the MR faster previously?

    Probably try to contact MS support directly; they can get access to your system via screensharing and have a closer look.

    Best regards,

    Ludwig

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