I installed the Community Portal, and some sitemap menu options are missing

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Posted on by Peter Gulka

Hey gang,

For fun, I installed the Community portal, mostly to take advantage of the Ideas functionality. I noticed, though, that I don't have sitemap menu options for most of the functionality beyond Ideas. The Knowledgebase, Cases, Blogs and maybe some other things are.... just not there. Am I looking in the wrong place? Is there a way to rebuild the missing menu options?

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Aric Levin 30,188 on at

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RE: I installed the Community Portal, and some sitemap menu options are missing

Hi Peter,

Knowledge Base and Cases should be under Service area.

Blogs should be under Portals area.

Hope this helps.
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Dmytro Rutkovskyi 1,835 on at

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RE: I installed the Community Portal, and some sitemap menu options are missing

KnowlegdeBase articles are under "Customer Service Hub" client.

Blogs as well as many other entities related to Portal CMS is under Portal menu

Cases under Services top menu item

Surely you can build your own menu or customize existing using SiteMap customizations.
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Manju Gurjar 60 on at

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RE: I installed the Community Portal, and some sitemap menu options are missing

Hi Peter,

The options that you are looking for would not be availble under community area.

Those options will be same in CRM as they were before portal installation.