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Customer experience | Sales, Customer Insights,...
Suggested Answer

How can one customize the Alphabet Bar in the Unified Interface?

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Posted on by 15

Hello, according to this KB article you can customize the alphabet bar.

Having followed the instructions, the updated Alphabet bar shows up in the Classic UI but not in Unified Interface.

Any tips on how this can be achieved. or are we limited to the language dependent settings?

I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    I would recommend to post your issue on below github page.

    github.com/.../issues

    You will get reply from Author of this tool.

    Please mark my answer verified if i were helpful

  • Suggested answer
    Miguel Lourenco Profile Picture
    Microsoft Employee on at

    Hi Animesh,

    that KB article says it is for 4.0. I don't think it will be possible to achieve that.

    However, what exactly do you pretend?

  • PCAR Profile Picture
    15 on at

    The problem is that the alphabet bar is connected to the language setting. However, the data and the UI language do not have to be the same.

    For this reason, we would like to customize the Alphabet bar to match the organization's data language and not the user's language.

    For example, say our Contact names are all in Greek. I cannot filter by Greek characters if my UI language is English.

    I have this:

    English-Language-Bar.png

    I'd like something like this :

    Greek-Language-Bar.png

    Which I can do using the linked KB article in the Classic UI but it doesn't apply to the Unified Interface

  • PCAR Profile Picture
    15 on at

    Thanks Bipin, but the tool is doing its job :)  the setting is updated, but the Unified Interface ignores it!

  • Miguel Lourenco Profile Picture
    Microsoft Employee on at

    Hi, yes but as mentioned this was meant to be used in old UI so I don’t think it will be possible

  • PCAR Profile Picture
    15 on at

    Thanks Miguel, can you officially confirm that this is not possible? i.e. that the "JumpBarAlphabetOverride" setting is ignored in the Unified Interface?

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