Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Mapping Account Address, Phone, and Fax Fields to Quotes

Posted on by Microsoft Employee

Hello Dynamics Community,

I am currently trying to map Account fields directly onto a quote when I create a new quote on an opportunity.

The account ID is linked but the address phone and fax fields are not displaying on the quote form even though I have mapped them.

The Account itself does map properly however.

Please see attached pictures:

acc_2D00_quote_2D00_mapping.PNG

quote_2D00_pic.PNG

What am I doing wrong?

Thanks in advance.

Best,

Kodor

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Mapping Account Address, Phone, and Fax Fields to Quotes

    Got it,

    Thank you very much for the quick response!

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Mapping Account Address, Phone, and Fax Fields to Quotes

    Hi

    Mapping works when you create the child record from the parent. In this case, if you create the Quote record from Account (either from subgrid or related entity), you will get the required fields mapped.

    Hope this helps.

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Mapping Account Address, Phone, and Fax Fields to Quotes

    Hi,

    So if you are creating quote from opportunity, go for workflow or plugin. More information you can refer below post.

    community.dynamics.com/.../144336

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Mapping Account Address, Phone, and Fax Fields to Quotes

    Hi,

    you are creating the mapping between account and quote, so in order for this mapping to work, you have to create quote from account.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans