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Customer experience | Sales, Customer Insights,...
Suggested answer

Nesting Marketing pages on a customer journey

Posted on by 202

Does anyone have an example of how the email would look if you nested a marketing page into it on the customer journey??

  • Suggested answer
    Aga M Profile Picture
    Aga M on at
    RE: Nesting Marketing pages on a customer journey

    Hi Lori,

    Thank you for the question.

    I can confirm what ba365guy has answered.

    Nesting a page inside an email tile in a journey doesn't result in any changes in the email content. It is used only for triggering purposes (to react on events related to a particular page).

    However, in order this to work - you need to first add this page to the email content and later select the very same page in the journey designer (and drag and drop it onto the email tile).

    Best Regards,

    Aga

  • ba365guy Profile Picture
    ba365guy 2,946 on at
    RE: Nesting Marketing pages on a customer journey

    Hi Lori,

    If i understand correctly, the marketing page will not appear in the email body. It will be only nested in email tile.

    By nesting it in email tile, it will help you with some triggering actions and to define conditions like whether page is opened, visited, etc. by the segment members.

    You can include the marketing page in email using marketing email designer. Not from customer journey.

    Let me know if it is clear for you.

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Nesting Marketing pages on a customer journey

    Hi Lori,

    You may refer to this:

    Drag marketing page tile to center "+" plus icon of marketing email tile.

    pastedimage1592359764773v1.png

    Then the marketing page will be nested under email tile. We can expand email tile to see the nested page.

    pastedimage1592359764773v2.png

    Please check introduction about nested marketing page below:

    https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journey-tiles-reference#marketing-page

    pastedimage1592359764773v3.png

    Regards,

    Clofly

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