Hi,
When I click on "Print Preview" under gear icon for any contact record, I see the below error message.
Any help on this can be appreciated.
Thanks & Regards,
Pragna
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Hi Ravi,
Thanks a lot... for the links....
We are working on the script.
Thanks & Regards,
Pragna
Hi Pragna,
There must be some JavaScript which is cusing this issue. I have seen few blog to customize the Print Preview functionality using the unsupported code.
missdynamicscrm.blogspot.com.au/.../call-print-preview-in-crm-and-put-in-crm-web-resource.html
Can you check if you have any web resource on the Contact entity form?
Also, can you create a new form with few fields (firstname & lastname), remove all the JavaScript (if any) and verify if you see the same issue?
Hi Ravi,
Yes, Print preview is working for all other entities except contact entity.
We checked with JS and no impact of it.
Please let me know if some thing can be done to resolve this issue ASAP.
Thanks for your support.
Thanks & Regards,
Pragna
Hi Pragna,
This doesn't seem like CRM issue. It looks like the print preview functionality is modified using some kind of scripting?
Can you check if print preview is working for other entities? Can you also check if there are any JavaScript added to contact form which could cause this issue?
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