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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Customer Voice- mappin...

Customer experience | Sales, Customer Insights,...

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Customer Voice- mapping fields to Dynamics

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How do you map Survey results from Customer Voice to fields in Dynamics? Is this done with out of the box settings or do you need to create a Power Automate?

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Nya 29,064 on at

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Hi,

Here is a documentation about how to using Customer Voice Survey in Marketing:

Add surveys to your Dynamics 365 Marketing campaigns (Dynamics 365 Marketing) | Microsoft Docs

The associated entities are listed in it.

It is recommended to post your issue in Customer Voice forum for more help.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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