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Error Voiding Check in AP

Posted on by 15

Vouchers were created in AP and checks were printed. Then realized a check printed for a pre-payment. Did not keep check selected delete… begin processing. Then went into pre-payment application and applied pre-payment to voucher. The problem is there are three vouchers and only 2 of them were pre-payments. I need a check to print for one voucher. So went back to print checks -check batch was still setting there and printed check the amount was all three vouchers … keep and begin processing. Then went to void check and this is where it hangs up. “Processing: Module: 'AP' , Batch: '019615' An unexpected error has occurred while releasing batch”. When I look at Vendor here is what I get:

And the void check batch says suspended.

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  • Suggested answer
    Mary Crawford Profile Picture
    Mary Crawford 15 on at
    RE: Error Voiding Check in AP

    I contacted MS for help to resolve.

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