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Forgive my naivety, I've only just been exposed to this application today. The Windows Admin that was most familiar left the job suddenly, so here I am with next to 0 knowledge.
So the situation is: The accounting users who approve all timecards for some reason this pay period can't see any data in the screen they normally view the time cards at. Managers are able to see the time card data of users assigned to them just fine.
The window they are using to try to see all of the time cards is under HR and Payroll -> Current time cards -> All. This quit working sometime since the last pay period. No one is sure why. It even has this behavior for the sa database account. I confirmed that GP can see the domain users ok. Users can log into the time card web page fine and record time data fine. Managers can approve time cards fine.
Any hints where I can point the GP accounting admins (who control the GP user access) at to fix this?
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