This morning I posted a batch of cash receipts to the wrong cash account.
I want to void the batch and start over.
By searching for how to do this I've found "solutions", but it looks like those people are using different versions of GP than me. We have GP 2015.
Help?
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Hi Leslie, thanks for your reply. I've got the two following issues:
1. I have voided the cash receipt and yes the invoices are receivable again. However, when I generate the Equiry -> Financial -> Detail report of my trade debtors and bank accounts, the voided amounts still appear. How do I remove them as it makes the balance of these accounts incorrect?
2. I have two invoices that appear in my Aged Trial Balance. The payment that was originally applied to them has now been voided. However, when I try to apply a new payment to the invoices, I am unable to do so. When I go into Cash Receipts Entry -> Appy: they don't appear. When I go into the invoices to see how they have been paid, they are still linked to the voided amounts whereby I am unable to remove it. Could you please advise how to overcome this?
I am very new to the program so any assistance will be greatly appreciated!
Thanks
Isabelle
Hi! I have been able to void the transaction as per the above, but the voided transactions still appear in Trade Debtors and Bank accounts. How do I remove this?
Hi AlabamaPamela,
I just wanted to see if you have any additional questions on this issue.
Just let us know as we are always happy to help!
~Thomas Newcomb
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Microsoft Dynamics GP Support
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This posting is provided "AS IS" with no warranties, and confers no rights
Hi AlabamaPamela,
Unfortunately, there is no way to void out the entire batch. As Matt mentioned you would need to void out each individually. In regards to your second question about changing the void status in SQL. As Matt had also mentioned it would not back out the transactions that were posted to the Bank Rec tables and the General Ledger.
The supported method is to void from the front end of Dynamics GP as Matt mentioned.
~Thomas Newcomb
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Microsoft Dynamics GP Support
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This posting is provided "AS IS" with no warranties, and confers no rights
No, I don't think you'd want to go that route. It wouldn't update the checkbook properly or the GL, and I'm sure there would be other tables that would need to be effected as well.
Matt, is it possible to just update the Void flag in the database ? Search on the batch id and for all those transactions just update the void field? Is this possible?
Thanks, that's what I did. I was hoping to void the batch, though.
I appreciate all the help here as I learn.
There isn't really a way to void a whole batch. You need to use the Receivables Posted Transactions Maintenance window (Sales >> Transactions >> Posted Transactions) and void them individually. If there are alot of transactions in the batch, you could look in to using a macro with mail merge in order to void them all (blogs.msdn.microsoft.com/.../how-to-use-word-mail-merge-and-macros-to-import-data). However, if you aren't too familiar with it, it could take more time to set up and get it working correctly than it would to void all the transactions manually.
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